An Intuitive Help Section
You can find almost all the answers to your questions in the user–friendly Help Center incorporated into your Online Control Panel. It offers an immense knowledgebase with commonly asked questions and comprehensive educational articles prepared by our seasoned help desk support team.
If you wish to watch how an action is carried out or how a problem is solved, instead of just reading about it, check out our selection of educational video tutorials. They address a lot of different topics and will help you quickly find your way around the Online Control Panel.
A 1–Hour Ticket Response Time Guarantee
With each of our semi–dedicated servers, we offer a 24x7x365 client care service with a sixty–minute support ticket response guarantee. Our team of proficient technicians will be available to you to attend to all the questions that you might have. During off–peak hours, an answer will be supplied within just 20 minutes.