Help and support Channels

  • Video Tutorials

  • Video Training

  • Learn right away how you can modify a document or move a database via our selection of step by step video lessons.

  • F.A.Q.

  • A F.A.Q. Section

  • Our Help Center comes with a long listing of Frequently Answered Questions that cover all the areas of our Online Control Panel.

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  • Ticketing System

  • A Ticketing System

  • Our customer support is working 24 hours to answer your technical inquiries. Expect a solution within less than 60–minute after you have handed in the ticket.

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Forms of Help

  • Shared Hosting Support

  • Cloud Hosting Help and Support

  • Need some help with your Linux cloud hosting services account? Pondering how to work with a number of the totally free applications that we’re offering? Just inform us.

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  • VPS Hosting Support

  • VPS Help

  • Assuming that you run into troubles administering your SolusVM admin interface, or with any of the free web applications your VPS arrives pre–installed with, let us know.

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  • Dedicated Hosting Support

  • Dedicated Hosting Assistance

  • If you would like quality assistance from an admin technician or want to improve the setup of your dedicated hosting server, just let us know.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly user friendly and convenient to use. But if, at any moment, you require help, you are able to rely on our 24/7 tech support service.
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