A 99.9% Server Uptime
The principal advantage of setting up your own cloud hosting platform is that you don’t need to be worried about compatibility issues – you configure a particular set of software applications in such a manner as to be compatible with a specific set of hardware parts. The end result is something a lot more steady and dependable, since there are fewer potential chances of failure. We have built our cloud hosting system using tried and tested hardware elements as well as a seriously modified version of SELinux in an attempt to create a totally risk–free home for all your sites.
That is why, with each of our Linux cloud hosting services plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting system, we have also built our very own internal network in all our datacenters. Everything is based on top–class hardware elements delivered by Juniper. Additionally, on each single router, we have installed a firewall with an elaborate set of rules as a way to sift all shady requests.
Therefore, in all our data centers – in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid with all web hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are unsatisfied with our services, or if you consider them inadequate, or if you decide that you must have a VPS rather than a cloud hosting plan – we will give you a full refund, no questions asked.
All domain name registrations are non–refundable, but you will retain complete control over your domain names even if you delete your web hosting account with us.
24/7 Technical Support
If you have ever been forced to wait around for hours for a response, you’re aware of how infuriating this can be, particularly when your web site is on the line. That’s the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be available to you and they’ll reply to you within 60 minutes. And the best thing is that their average response time is just 20 minutes!