In case you've ever had a cloud hosting account before or you've dealt with any kind of online service, you're probably well aware from your own experience that for many things it's better to talk to a live person on the phone rather than exchange tickets or e-mail messages. If you'd like to find out more about a service before you decide to buy it or when something small needs to be done, for instance, it is really much easier and quicker to get it done in real time. If you're able to contact representatives over the phone, it is also very likely that you're working with a real website hosting provider, not just a reseller. The level of support that you can get on the phone differs between different providers - from general matters to experienced tech support. Typically most suppliers offer pre-sales assistance and 1st level telephone support, while more complicated tech matters are handled via email and / or tickets.

Phone Support in Cloud Hosting

All of our cloud hosting packages include phone support fourteen hours per day even on public holidays, which means that if you do not have an account yet, you are able to phone us and learn more about our services or if we meet the system requirements for your sites. For your convenience, we have local phone lines in the United States of America, Great Britain and Australia, so that you are able to contact the phone number which is closer to you. In case you are an existing customer, we will help you in a timely manner with all the general and billing issues and with multiple tech matters so as to save you time and efforts - we acknowledge the fact that in some cases it is much easier speak with a live person so as to get things done without delay. Of course, some matters simply cannot be resolved on the phone, so if this is the case you will be able to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

We offer live telephone support 14 hours daily as a part of the support services for every single semi-dedicated server package that we supply. As some issues are more complex and time-consuming, you may need to open a support ticket if you experience such a problem, still for all of your general, billing or minor tech issues you can always give us a call and we will help you without delay in order to save you the time you'll have to spend on creating a ticket. Even if you don't have an account yet, you can find out if you can host your sites on our leading-edge cloud platform or you can get any other general info on our semi-dedicated solutions. We now have local phone numbers in the USA, the UK and Australia along with a global number, which means that you can call the one that is closer to where you are.