Installation and Troubleshooting in VPS
The upgrade is available with all virtual private server packages which we offer and you can add it either during the signup or anytime later through your billing Control Panel. It features sixty minutes of custom work on your hosting server, so our admins could help you with software installation or setup. They can furthermore troubleshoot any piece of software you have already installed in the event that it does not work correctly, so you won't need to waste time to figure out what's wrong since they can assist you in a very quick and professional manner. Because this is a one-time upgrade, you could get it only if you need it and if a particular task takes less time, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is effective in case you can't do something yourself or when you have our Managed Services upgrade, but the thirty minutes of custom work it provides aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Hosting
The upgrade is available with all of our Linux dedicated hosting and as long as you add it, our knowledgeable admins will be able to help you with anything on your hosting server. Including setting up any third-party software that you might want to use on the web server and troubleshooting any script which functions badly or does not run at all. Our upgrade provides an hour of work and in case a specific task isn't very time-consuming, we will add the remaining time to your account. You'll be able to see how many minutes are left in your billing Control Panel and use them when you need support again. The Installation & Troubleshooting upgrade could be ordered at any time, so if you require something to be set up in the very beginning, you could add it to your order during the sign up process, while if you need help later, you could add it from the hosting server billing area. Thirty minutes of custom work are included in our Managed Services pack too, but just in case you need more work to be done on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs will be installed and set up in the very best feasible way.