Extensive Online Documentation in Cloud Hosting
If you have purchased your very first cloud hosting account from our company or have migrated your website over to us, you will become familiar with our platform and our in-house developed Hepsia Control Panel very quickly due to the fact that we have compiled an exhaustive knowledge base where you can find all the info that you could ever need – both general info with regards to the hosting service as a whole and more concrete info about the different functions that you can make use of and the problems that you can experience. The articles themselves are available in 2 places. The full article archive can be accessed through the Control Panel’s Help section. You can find relevant articles about the different functions in each Control Panel section as well. You can learn how to accomplish basically everything, from creating an .htaccess config file to administering an electronic mailing list, and all the articles include step-by-step guidelines, so you’ll never get disoriented because of an ambiguous text. Certainly, if you have a more specific problem and you don’t find a solution in our knowledge base, you can get in touch with our support staff representatives 24x7.
Extensive Online Documentation in Semi-dedicated Hosting
We have prepared a comprehensive knowledge base for all our current and potential customers, so if you purchase a semi-dedicated server plan through our company, you’ll be able to find any information that you’re searching for at any moment. We’ve got a host of educative articles, which will help you better understand what’s happening in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are only two instances. Our in-depth manuals will help you accomplish anything you like – extract the contents of an archive, import a MySQL database, forward a domain, etc. Plus, we’ve also got troubleshooting guidelines, which will permit you to find out what spurs a given problem and the feasible solutions for it. In case you cannot send e-mails or your domain name returns an HTTP 500 error message, for instance, you can consult our knowledge base and correct the issue momentarily. You can access the articles through any section of the Control Panel, as well as through the dedicated Help section.